What is the teamly knowledge glossary?

The teamly knowledge glossary explains core terms around employee apps, internal communication, GDPR and shift planning. Over 100 entries with definitions, examples and practical context for HR, IT and executives. Over 100 glossary entries , organised by topic Categories: employee app, data protection, shift planning, onboarding, compliance Every entry includes a definition, example and practical context Free to read, no login or newsletter required Updated quarterly when regulations change Written by the teamly team with over 11 years of industry experience

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19 key terms for UK and Irish employers around employee apps, UK GDPR, ICO guidance, ICE Regulations, ACAS Code, frontline communication, wellbeing and the Right to Disconnect.

Communications

3 entries

Digital NoticeboardA digital noticeboard is the mobile-app equivalent of the physical break-room or entrance noticeboard. It structures news, mandatory information and shift updates, with read receipts and audit trail.Employee AppAn employee app is a mobile application that helps companies share internal communications, shift schedules, onboarding content and HR processes with their entire workforce, especially with frontline and deskless workers who do not have a fixed PC workstation.Internal CommunicationsInternal communications covers all channels and content with which a company informs and engages its workforce. In the UK it sits at the intersection of HR, Communications and Engagement.

Frontline & Operations

2 entries

Deskless WorkerDeskless workers are employees without a fixed PC workstation. The term originates in the US HR discourse and is used interchangeably with frontline worker in the UK and international HR vocabulary.Frontline WorkerFrontline workers are employees who work directly with customers, products or services rather than at a desk. In the UK they make up around 80 percent of the workforce in sectors like healthcare, retail, hospitality, logistics, construction and manufacturing.

Compliance & Law

5 entries

ACAS Code of PracticeThe Advisory, Conciliation and Arbitration Service (ACAS) publishes statutory Codes of Practice covering disciplinary, grievance and consultation procedures. UK employment tribunals consider ACAS Codes when deciding cases.EU GDPRThe EU General Data Protection Regulation (Regulation 2016/679) has been in force since 25 May 2018. It applies across the EU and to companies processing personal data of EU data subjects, including Irish employers.ICE Regulations (Information & Consultation of Employees)The Information and Consultation of Employees Regulations 2004 (ICE) require UK employers with 50 or more employees to inform and consult staff representatives on significant workplace changes, including the introduction of new technology.ICO GuidanceThe Information Commissioner's Office (ICO) is the UK's independent data protection authority. It publishes detailed guidance on workplace monitoring, employee data, DPAs and other employer obligations.UK GDPRThe UK GDPR is the UK's post-Brexit version of the EU General Data Protection Regulation. It applies alongside the Data Protection Act 2018 and is enforced by the Information Commissioner's Office (ICO).

HR & Onboarding

5 entries

Employee ExperienceEmployee experience (EX) covers the full set of perceptions an employee has of their employer, from first recruitment touchpoint to exit. It includes communications, tools, work environment, leadership and recognition.eNPS (Employee Net Promoter Score)The Employee Net Promoter Score (eNPS) is a metric for employee satisfaction. Staff are asked how likely they are to recommend their employer on a 0 to 10 scale, with the score calculated as promoters minus detractors.OnboardingOnboarding is the structured process through which new hires are integrated into an organisation. It starts after offer acceptance and typically runs for 90 to 180 days.PreboardingPreboarding covers all activities between offer acceptance and first day. It bridges the waiting period, builds emotional commitment and prepares new hires for a smooth start.Pulse SurveyA pulse survey is a short, regularly repeated employee survey with only a handful of questions. It measures mood and topical themes weekly or monthly and is replacing traditional annual surveys.

Security & Tech

2 entries

Data ResidencyData residency describes the geographic location where personal data is stored and processed. For UK and Irish employers under UK GDPR and EU GDPR, where vendor data sits has a direct impact on compliance complexity.Single Sign-On (SSO)Single Sign-On (SSO) is an authentication method that lets users access multiple applications with a single login. Common standards are SAML 2.0, OpenID Connect (OIDC) and OAuth 2.0.

Wellbeing & Work

2 entries

Right to DisconnectThe right to disconnect refers to an employee's right not to engage in work-related electronic communications outside normal working hours. Several jurisdictions have introduced or are debating formal legal protection, including France, Belgium, Portugal, Ireland and now the UK.Wellbeing at WorkWellbeing at work is the holistic approach to employee mental, physical, social and financial health. In the UK, employers face increasing legal and regulatory expectations around supporting wellbeing, especially since the pandemic and the cost-of-living crisis.

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