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Resort and wellness hotel

So that spa, pool and service run in sync. Even in high season.

In a resort, up to 20 different departments work in parallel. teamly keeps spa teams, pool service, kitchen and reception on the same page, with shift plans, briefings and read receipts on the smartphone.

  • check_circleSpa briefings and guest notes
  • check_circlePool and outdoor area updates
  • check_circleSeasonal staff onboarding
1,400+ people already work with teamly

Mid-sized businesses and global market leaders rely on teamly

Reality in Resort and wellness hotel

Where the daily grind breaks down

Everyone in Resort and wellness hotel knows these problems, and none of them has a good answer as long as communication stays analogue.

01

Seasonal staff arrive with a knowledge gap

New faces every season, the same explanations. Spa treatments, pool rules, service standards: without digital onboarding, it takes weeks for everyone to be on the same page.

02

Spa and reception communicate via notes

Booking changes, special requests for treatments, guest allergies: this information must reliably reach the right team before the guest enters the spa.

03

High season: many employees, no consistent information

With 150 employees in high season and shift changes every half hour, there is no time for briefings at the notice board. Information has to go straight to the smartphone.

04

Proving briefings for spa, pool and kitchen individually

Each department has its own briefing obligations. Keeping track and having everything ready during inspections cannot be reliably done on paper.

teamly for Resort and wellness hotel

What teamly solves

What this is about every day: Spa, treatment, therapy, wellness area, pool service, seasonal staff, turndown service.

A receptionist and a housekeeping colleague talk at the hotel front desk; he is holding a smartphone.
A housekeeping attendant at her linen trolley reads the room list on her smartphone in the hotel corridor

Spa briefings and guest notes

Allergies, preferences and special requests per guest booking, to the relevant spa team, before the treatment.

A new seasonal employee is being trained at the hotel reception by a colleague with a tablet

Pool and outdoor area updates

Temperature changes, maintenance times, special events: all teams see it immediately on the smartphone.

A restaurant manager shows a server a roster change on his smartphone in the hotel restaurant

Seasonal staff onboarding

Digital onboarding checklists guide new employees through standards, processes and briefings. Team leads save hours.

A receptionist notes a guest request at the front desk while looking at her smartphone

Shift plan for all departments

Spa, pool, kitchen, service, reception: one system for all shifts, with a swap function and real-time availability.

A head chef and a receptionist coordinate briefly in the hotel corridor, both holding smartphones

Department-specific briefings

Fire safety, hygiene rules and safety briefings per department, archived in an audit-proof way.

A hotel manager goes through the day’s schedule with the front-desk team behind the counter

Multilingual

Content automatically in each employee's native language, crucial for international seasonal staff.

Voices from the mid-market

What our customers say.

Four short reports from four very different industries.

400

employees on one platform

95 %

read rate on mandatory briefings

“What sold us: we have our own app. With our logo. In the App Store. Our team downloads "our app", not some third-party software. They feel it.”

H. Stichel, Managing partnerH. StichelManaging partner

120

employees informed at once

< 1 s

push delivery to the phone

“Together with 2peaches we realised our big employee-app project. Our wishes were understood and implemented. Today information reaches our people in real time, signing up for training is straightforward and important documents are available at any time.”

Dr. A. Stark, Managing Director, SBW VogtlandDr. A. StarkManaging Director, SBW Vogtland

60

employees in one app

0

notices left on the board

“We used to print out shift schedules and pin them to the noticeboard. Today we send them by push, and everyone knows immediately. Early shift or night shift, it doesn't matter.”

L. AxmannHuman Resources, Modellbau Schönheide

3

other vendors tested first

DE

support in German

“We tried three other vendors. Two failed at onboarding, the third had no German support. teamly just got it done.”

A. VetterMarketing manager
FAQ

Common questions for Resort and wellness hotel

What management, department heads and IT in this industry ask most often.

Can we connect spa booking data with teamly?
Yes. teamly offers an open API. Booking systems can be connected so that guest notes from the booking flow straight into the spa team briefing. We clarify the integration free of charge.
How quickly is seasonal staff onboarded?
With digital onboarding checklists, seasonal staff are typically ready to work in teamly on day one. The checklists systematically cover standards, briefings and processes.
How quickly is a resort with 200 employees live for the season?
3 to 6 months for the core configuration. The seasonal staff onboarding flow is set up in parallel, so new staff are usefully integrated from day one.
Personal. Direct. No script.

Is teamly a fit for your business?

30 minutes, your industry, your real questions. Alexander, Maximilian or Michael listen first. If it fits, the demo with all your decision-makers comes next.

schedule30-minute callblockNo sales pressureverifiedMade in Germany