01
Room status by shouting and whiteboard
Who cleaned room 314, when is it free, who knows about the early check-in request? Communication gaps between front desk and housekeeping cost guest reviews.
This video was generated with artificial intelligence. Labelled under the EU AI Act, Article 50.
City hotel
Shift handover without loss of information. In the city hotel.
Business guests expect seamless service. teamly synchronises reception, housekeeping and kitchen: room status, guest special requests and shift information straight to the smartphone, with read receipts.
- check_circleLive room status
- check_circleShift handover with mandatory fields
- check_circleDepartment feeds
1,400+ people already work with teamly
Mid-sized businesses and global market leaders rely on teamly
Reality in City hotel
Where the daily grind breaks down
Everyone in City hotel knows these problems, and none of them has a good answer as long as communication stays analogue.
02
Shift handover loses crucial details
What the night shift knows, the early-shift receptionist must also know: special guests, open complaints, short-notice changes. Verbal handovers fail.
03
Business guests with special requests, team not informed
Corporate rates, specific room requests, meeting rooms on demand: the team has to know before the guest is at reception, not after.
04
Briefings without proof
Fire safety, hygiene rules, data protection. Briefings on paper are hard to prove during audits, especially with high turnover.
teamly for City hotel
What teamly solves
What this is about every day: Front desk, housekeeping, shift handover, business travel, late checkout, early check-in, corporate rate.
This image was generated with artificial intelligence. Labelled under the EU AI Act, Article 50.
This image was generated with artificial intelligence. Labelled under the EU AI Act, Article 50.
Live room status
Housekeeping marks a room as clean directly in the app. Front desk sees it in real time, no phone, no shouting.
This image was generated with artificial intelligence. Labelled under the EU AI Act, Article 50.
Shift handover with mandatory fields
A structured handover checklist with guest notes, VIP information and open tasks. A read receipt at every shift change.
This image was generated with artificial intelligence. Labelled under the EU AI Act, Article 50.
Department feeds
Information about special guests, events and changes lands only in the affected departments, no information overload.
This image was generated with artificial intelligence. Labelled under the EU AI Act, Article 50.
Briefings with an audit trail
Fire safety, hygiene and GDPR briefings archived in an audit-proof way. Retrievable at the push of a button during official inspections.
This image was generated with artificial intelligence. Labelled under the EU AI Act, Article 50.
Multilingual
Content in each employee's native language, without duplicate entry. One message, all languages.
This image was generated with artificial intelligence. Labelled under the EU AI Act, Article 50.
Shift plan with swaps
Everyone sees the current duty roster. Swap requests run directly through the app, no more phone tag.
Voices from the mid-market
What our customers say.
Four short reports from four very different industries.
60
employees in one app
0
notices left on the board
“We used to print out shift schedules and pin them to the noticeboard. Today we send them by push, and everyone knows immediately. Early shift or night shift, it doesn't matter.”
3
other vendors tested first
DE
support in German
“We tried three other vendors. Two failed at onboarding, the third had no German support. teamly just got it done.”
400
employees on one platform
95 %
read rate on mandatory briefings
“What sold us: we have our own app. With our logo. In the App Store. Our team downloads "our app", not some third-party software. They feel it.”
120
employees informed at once
< 1 s
push delivery to the phone
“Together with 2peaches we realised our big employee-app project. Our wishes were understood and implemented. Today information reaches our people in real time, signing up for training is straightforward and important documents are available at any time.”
FAQ
Common questions for City hotel
What management, department heads and IT in this industry ask most often.
Can we connect teamly to our PMS?
Yes. teamly offers an open API for PMS integrations. Common systems such as Protel, Mews or Oracle OPERA can be connected. We check the integration free of charge in the initial call.
How do we handle BYOD data protection?
teamly runs on private smartphones in a separate container. Private and work data are technically separated. All data resides on servers in Germany.
How quickly is a city hotel with 80 employees rolled out?
3 to 6 months from kickoff to go-live, including configuration of all departments, handover templates and training of the team leads.
Personal. Direct. No script.
Is teamly a fit for your business?
30 minutes, your industry, your real questions. Alexander, Maximilian or Michael listen first. If it fits, the demo with all your decision-makers comes next.
schedule30-minute callblockNo sales pressureverifiedMade in Germany