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Hotel chain and hotel group

All properties. One standard. No more email chaos.

Brand standards, new promotions, changed processes: in a hotel chain, every piece of information has to reach every employee in every property at the same time. teamly makes that possible, with read receipts and verifiability.

  • check_circleControl centrally, adapt locally
  • check_circleCompliance overview across all locations
  • check_circleChain-wide campaigns and promotions
1,400+ people already work with teamly

Mid-sized businesses and global market leaders rely on teamly

Reality in Hotel chain and hotel group

Where the daily grind breaks down

Everyone in Hotel chain and hotel group knows these problems, and none of them has a good answer as long as communication stays analogue.

01

Brand standards do not reach all properties

New cleaning protocols, changed check-in processes, current marketing campaigns: in a chain of 10 properties it is the exception for everyone to be informed at the same time.

02

No consistent overview across all locations

Head office does not know whether property 5 has completed the new safety briefing. Without a proof system, compliance remains a guess.

03

Communication between properties runs by phone and email

Revenue management, housekeeping standards, local particularities: when this runs through email chains, context is lost and important information does not reach the right team.

04

Onboarding new properties takes months

Every new property has to know the same standard. Without a digital learning structure, bringing a new property up to operational speed takes far too long.

teamly for Hotel chain and hotel group

What teamly solves

What this is about every day: Location, brand standard, quality control, central office, revenue manager, housekeeping standard.

A receptionist and a housekeeping colleague talk at the hotel front desk; he is holding a smartphone.
A housekeeping attendant at her linen trolley reads the room list on her smartphone in the hotel corridor

Control centrally, adapt locally

Brand standards and mandatory content are pushed out centrally. Individual properties can add local content.

A new seasonal employee is being trained at the hotel reception by a colleague with a tablet

Compliance overview across all locations

Who has completed the briefing, which property is still open? Head office sees it on one dashboard.

A restaurant manager shows a server a roster change on his smartphone in the hotel restaurant

Chain-wide campaigns and promotions

Marketing campaigns, seasonal offers and new services land with all employees in all properties at the same time.

A receptionist notes a guest request at the front desk while looking at her smartphone

Fast onboarding of new properties

Content, standards and structures are configured centrally. A new property is integrated in days, not months.

A head chef and a receptionist coordinate briefly in the hotel corridor, both holding smartphones

Briefings documented centrally

All read receipts from all properties flow into one system. Official inspections and certifications become easy.

A hotel manager goes through the day’s schedule with the front-desk team behind the counter

Multilingual across the chain

Internationally positioned chains address their team in every language, from one central content tool.

Voices from the mid-market

What our customers say.

Four short reports from four very different industries.

60

employees in one app

0

notices left on the board

“We used to print out shift schedules and pin them to the noticeboard. Today we send them by push, and everyone knows immediately. Early shift or night shift, it doesn't matter.”

L. AxmannHuman Resources, Modellbau Schönheide

3

other vendors tested first

DE

support in German

“We tried three other vendors. Two failed at onboarding, the third had no German support. teamly just got it done.”

A. VetterMarketing manager

400

employees on one platform

95 %

read rate on mandatory briefings

“What sold us: we have our own app. With our logo. In the App Store. Our team downloads "our app", not some third-party software. They feel it.”

H. Stichel, Managing partnerH. StichelManaging partner

120

employees informed at once

< 1 s

push delivery to the phone

“Together with 2peaches we realised our big employee-app project. Our wishes were understood and implemented. Today information reaches our people in real time, signing up for training is straightforward and important documents are available at any time.”

Dr. A. Stark, Managing Director, SBW VogtlandDr. A. StarkManaging Director, SBW Vogtland
FAQ

Common questions for Hotel chain and hotel group

What management, department heads and IT in this industry ask most often.

Can head office see which properties have completed briefings?
Yes. teamly offers a central dashboard with read receipt status per property, department and employee. Head office sees at a glance where there is catching up to do.
Can individual properties publish their own content?
Yes. The rights management in teamly makes it possible to lock central content and give local properties room for their own channels and content. Both coexist cleanly.
How quickly is a chain with 15 properties and 1,200 employees live?
3 to 6 months for the core rollout, including central configuration and training of the property managers. Properties can be added in stages.
Personal. Direct. No script.

Is teamly a fit for your business?

30 minutes, your industry, your real questions. Alexander, Maximilian or Michael listen first. If it fits, the demo with all your decision-makers comes next.

schedule30-minute callblockNo sales pressureverifiedMade in Germany